Reset app preferences from Settings System Reset options Reset app preferences. Under "Related Settings", click Change adapter options. Authentication errors are not that common with hotspots, however, you can try turning the password option off for your network and see if your devices can access the Internet. The hotspot has USB-C and USB-A ports. Went to the sprint store and got a new sim and that fixed it. I will start with the simplest solution, so follow them in order: Restart your LinkZone 2 device Update firmware Check SIM Card Restore default APN settings Reset your LinkZone 2 device to factory settings Restart your LinkZone 2 All rights reserved. Dec 27, 2017 by Connect your device to your computer using either an included USB cable or a compatible connection type depending on what your Hotspot supports. The difference showed up clearly in our tests. Was this answer helpful? Reset Your Connection and Your Hotspot 5. The connectivity for the phone itself is working as it should. When prompted, enter the username and password associated with the router. Step 2.Tap Securityand select Nonefrom the options available on your screen. Now follow the instructions to put your device into download mode. Graphics. Sometimes, DNS cache conflict can lead to Wi-Fi connected but no internet access error. The issue with WiFi hotspots is that you have to be near one. It measures 2.6 by 4.1 by 0.8 inches (HWD) and weighs 5.2 ounces. mobile hotspot is connected but has no internet,you can try the following methods: How to Fix Not Registered on Network on Android >, How to Fix Apps Not Showing on Android Home Screen >, Howto Fix Hotspot Connected but No Internet on Android Phone, How to Fix Samsung Phone Wont Turn On Issues >, How to Recover Data from a Broken Samsung >, How to Unlock Android Phone without Password >, Contact Our Support Team to Get Quick Solution >. Why are my attachments locked on Cold War. Your connected devices will only be able to access the Internet if your host device has Internet access. Apple. Its an incredibly useful tool. Alternately, we can also use Windows Update to update all our drivers at once. With a OnePlus 8 Pro phone locked to 4G-only mode in the same location at the same time, I was getting 59Mbps. If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? All Rights Reserved. This comment has been rated as unhelpful by Slickdeals users, Our community has rated this post as helpful. It's comparable with the modem in an old Nexus 5, or another leading smartphone from that period. Alcatel It worked. Restart Your Alcatel Linkzone 2 2. Thanks to Alcatel WiFi LINK App you can easily and seamlessly manage and control your hub and routers. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. Many times a device will connect to a different Wi-Fi network, such as a public one, if its nearby. The LinkZone 2 can't touch that. Third, your Wi-Fi connection could be weak, especially if youre located far away from the router. Various Android OS issues and problems can be fixed easily. You can revive your dead Android device in a few simple steps. Rule Out Airplane Mode 4. Try a Different Frequency Band. Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues. If eligible, Alcatel Linkzone 2 bundled with 1-month of 2GB 5G/4G Data will be added to cart. It's a good value for the price, but it has a lot of limits. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. The Linkzone uses a Qualcomm MDM9225, an LTE category 4 modem from 2012. It eliminates the need to manually enter a network name and password. Essentially, they allow your smartphone to work as a router. The Unite has similar RF performance to the Linkzone, but a big color screen that shows data usage and settings. Once you are logged in, click on the wifi tab and set up the SSID name and password for your hotspot. If so, you may find that you are only able to access the Internet at slower speeds. I've been using Tracfone | AT&T for years with HOTSPOT & Tethering with no issues but all of a sudden I cannot use the internet using my phone as a HOTSPOT. I don't know for how long, but it worked. All of the downloads are safe from the vendor's official website. Both T-Mobile and AT&T have wider LTE coverage than Sprint/Boost does. Its pretty self-explanatory from there. Order Your Alcatel Linkzone 2: Save when you bundle with 1-month of 2GB 5G/4G Data. New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 $59.99 + Free Shipping aepro | Staff Expert +91 104,462 Views 243 Comments Update: This popular is still available. If you find that your device is connected to the wrong network, simply disconnect and reconnect to the correct one. You may need to enter the network name (SSID) or password you setup in the modems settings. You'll need it to login again. You can usually find the PIN code next to the WPS button on your router. I get connected but it turns off on me when using, Apr 4, 2019 by Step 2.Select theDate & timeon the following screen. In four outdoor tests, the Linkzone got an average of 32.86Mbps down to the phone's 18.85Mbps. Now my devices connect to the hotspot but have NO INTERNET ACCESS. (The LinkZone 2 showed 21Mbps on 5GHz Wi-Fi, where the OnePlus phone's transmitter wasn't strong enough to make the 5GHz network reach the distance.). While a smartphone can fill the void, there are tasks that demand the bigger screen of a laptop or tablet. While this is very basic, you must make sure that your host device is properly connected to the Internet. I. Internet. You can also change the name of your hotspot. Your Android hotspot uses a certain band and there are devices that only work on a specific band. Airplane mode will prevent an internet connection for both the phone and any device connected to it via the mobile hotspot. hotspot All Rights Reserved. Just follow the detailed steps below to fixthis problem: Step 1. The 820 supports higher maximum speeds than the MDM9225, but more importantly, it supports TruSignal antenna tuning, which improves reception in weak signal areas. Then, hit Apply. With that phone in 5G mode, I was getting an average of 70Mbps. Its possible that there could be several different reasons why your phone is not connecting to your Wi-Fi anymore. The company has spent the past year promoting its nationwide 5G network, and over the past few years it has developed more ways to bond together 4G channels for better speeds. Better yet, theyre incredibly easy to use. This newsletter may contain advertising, deals, or affiliate links. Mobile hotspot has no internet access I have an Alcatel 5059 with a $35 prepaid plan. The MDM9207 can only do 2x10MHz or 1x20MHz carrier aggregation and 64QAM encoding on download, and a single 20MHz carrier on upload. Step 2.Tap Airplane modeand wait for the mode to be activated. I will start with the simplest solution, so follow them in order: Restart your LinkZone 2 device Update firmware Check SIM Card Restore default APN settings Reset your LinkZone 2 device to factory settings Restart your LinkZone 2 Accessing a WiFi hotspot is as simple as finding the wireless network and connecting. Hotspot Once youve got your hotspot up and running, youll need to connect. Finally, consider just using the hotspot mode on your phone. PC. Outdoors, where signals were strong, the Linkzone did very welloften, better than the Moto Z. A WiFi hotspot is a place where people can get internet access, typically by connecting to a router. Alcatel There are many possible reasons as to why your Wi-Fi is on but not working. If all of your devices have a connection to your wireless network, but you cannot access the internet, it may be due to an outage with your service provider. Alcatel advertises six hours of battery life. First, you should make sure that your device is connected to the right Wi-Fi network. This on purpose by AT&T blocking tethering or a glitch some where? Try a Different Device or Wi-Fi Adapter. These plans are also a step backward after Sprint's hotspot plans, which allow 100GB of usage for $60/month. While watching Roku, it suddenly stopped saying I was not connected to the internet. Make sure your phone's internet connection is working. Type the following command and press enter to flush the DNS. Find the Alcatel LinkZone 2 network and tap on it to connect to the network. This guide lists the possible ways to get around this issue and to enable devices on your hotspot to access the Internet. Step 1.Launch the Settingsapp, scroll all the way down, and tap System. Make sure airplane mode isn't enabled on your mobile device. No Internet Connection Additionally, WPS also allows you to connect to the network with a PIN (Personal Identification Number). Now my devices connect to the hotspot but have NO INTERNET ACCESS. A good example isOptimums WiFi hotspots, which can only be used by Optimum subscribers. Step 3.Turn on both Use network-provided timeand Use network-provided time zoneoptions. T-Mobile's network has improved by leaps and bounds with time. The button activates a wizard that sets up a secure Wi-Fi connection between the device and the router. T-Mobile's only hotspot right now, the Alcatel Linkzone ($92 including a mandatory $20 SIM card), is a perfectly adequate, inexpensive modem for basic use. Connected But No Internet One of the frustrating situations with an Android device is when you connect a device to an Android hotspot but the device cannot access the Internet. Not everything can be done on a phone, so its nice to have internet access on your laptop whenever possible. If your iPhonemobile hotspot is connected but has no internet,you can try the following methods: Besides, if youare trying toconnect to your iPhones personal hotspot via USB: It makes no sense to be connected to a hotspot but have no access to the Internet. @maryrdelle. Are you getting everything you need from your mobile network? Alcatel Now that you know how to use em, go take advantage of them! Want to get more out of your mobile network? Do any other devices on your network have issues? 1996-2023 Ziff Davis, LLC., a Ziff Davis company. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. Sign up for a Slickdeals account to remove this ad. Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics. growageless, Yes but its not the date and time . In your original post, you stated that your devices can connect to the mobile hotspot but have no internet access. There's a power button and a WPS connection button on the back. Since they're just lights and not an actual display, they're less useful than they look: the signal light doesn't tell you how strong the signal is, for instance. Check if your Internet Service Provider (ISP) is down. WebiPhone. Phones. Step 4. Use Quick Assist to help users - Windows Client Management Repeated tech support calls, network setting resets, and factory phone resets do not fix this. Like your phones apps, your phone itself also stores cache files. If you're streaming or doing other high data-use activities on your devices, it can be difficult to do so with slower data speeds. the data speed after your 1 gig is used up is stated on the website as a maximum of 128 kbps. This plan allows mobile hotspot use, 1gig high speed data with reduced speed for the remainder of my 30 day term. Which one is a better deal depends on who's running a promotion. PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. Start by visiting the, Your Privacy Your total will be $10 after $49.99 discount (applied automatically). Thanks for bringing this to our attention. Janet Robertson, don't know why but that didn't work on my phone, Nov 29, 2018 by I have successfully connected a Windows 10 laptop and an Android tablet thru my phone for at least 12 months. Try to make sure your computer can recognize your iPhone via USB. Giving Reputation Points is a great way to show your appreciation for their work. Approximately how many devices are you adding to your mobile hotspot? Step 2.Tap the option that says AP Bandand change the band to 2.4 GHz Band. All Rights Reserved. There's no external antenna port, so if you're looking for a hotspot to use for home internet with a larger antenna, you're out of luck. did it work fine before? Still need help? the is a network outage or some maintenance work done by the carrier. Step 2.Once you are inside recovery, select the option that says Wipe cache partition. Your subscription has been confirmed. Here is how you do that on the host phone. To fix, you have to flush the DNS cache. Step 2. Its best to unplug them for a few minutes and hold the power button on each of them for 10 seconds while unplugged if they have one. Recommended ArticlesHow to Unlock Android Phone without Password >. 2023 AT&T Intellectual Property. Windows. Although it supports most of T-Mobile's LTE bands (2/4/5/12/25/26/66/71), this means it can't tap into all of the lanes of 4G that T-Mobile generally makes available now. To do that, Press Windows + R and type cmd. This will open the command prompt. 7. the cellular connection speed is slow - 2G, 3G. $90.00 at T-Mobile. You will learn what to do when you can connect to the hotspot but you cannot access the Internet. 2. If the above steps do not solve the problem, you may need to reset the LinkZone. The above band works on almost all the WiFi compatible devices out there, and your connected device should now be able to access the Internet through your hotspot. Some other possible explanations include possible interference from other wireless devices, a weak or unstable signal, or that your device may need to be updated with the latest software version. The LinkZone 2 uses a Qualcomm MDM9207 chipset, the company's absolute lowest-end 4G product that supports only LTE Category 4. ), That speed difference continues at a distance, too. Step 6. Access Your Account: Use your account information sent to your email to sign in and set up your account. Your vote will help the community find the best deals. Step 1.Pull down the notification bar from the top of your phones screen. I opened my Alcatel, removed the battery and then put the battery back in, closed the back and the TV worked, well, ok, only for about 10 minutes. So the company's hotspots aren't sufficient for primary home internet access, as Comcast says the median usage(Opens in a new window) in American homes is 220GB per month. Blair Par. Troubleshooting Your Mobile Hotspot Connection Restart your hotspot and computer. Type the following command and press enter: ipconfig/flushdns [tg_youtube See if Optimum is available for your home: Sign into add enhanced services to your account now. 4. After your first month, you will pay $10/mo. It could be due to a device or port being malfunctioning, the driver type having changed, or interference from other devices. Learn MoreHow to Fix Android Phone Frozen Issues>, Ifyou have no idea about how tofix the hotspot connected but have no internetproblem on yourAndroidphone, here comes a powerful Androidsystem repair tool called DroidKit Andriod System Repairthat you can have a try before starting a factory reset.It fixes almost all system problems on a Samsung device, such as black screen, device frozen, stuck in fastboot mode,touch screen not working, etc.With an intuitive UI and step-by-step wizard, DroidKit makes the fixing process easy for everyone to follow and no technical knowledge is required., Free Download Step 2.You will see your current APN. If it is not, tap the APN to change its settings. It's a little black plastic box that measures 2.5 by 4.1 by 0.5 inches (HWD) and weighs 3.2 ounces; you can slip it into a pocket with no problem. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. Options include blocking devices by MAC, IP filtering, port forwarding, UPNP, and manual DNS. Have you checked your usage and made sure that it hasn't been all used? The best hotspots also have external antenna ports, to improve signal in rural areas. Try Updating Your Wi-Fi Adapter's Driver. Get notified on new deals directly in your inbox or on your phone By adding this Deal Alert, you'll be notified automatically any time we find a popular deal that matches these keywords: We will never share your email address with a third party, New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 + Free Shipping. The result, in my testing, was that the hotspot topped out at about 30Mbps when T-Mobile's network was capable of much more. Here are five easy methods to fix your Alcatel Linkzone 2 Wi-Fi router with no internet connectivity issue. While both do more or less the same thing (connect your device to the internet when you dont have network access), they do it in different ways. In a richer lineup, it would be a good low-end choice for people who can't afford or don't need more. Both your phones should have the correct date and time settings in order for the hotspot to work. Link App is the official app for managing ALCATEL ONETOUCH portable wireless routers, with which you can extend your Sim Card based single WIFI entry to a fairly stable WIFI hot-spot. Imagine your mobile carrier only offered low-end smartphones. $10 for 1 gig or $20 for 3 gigs. On the front, there are four lights for cell signal, Wi-Fi, SMS text messages, and battery status. We got nearly eight, but that's because after four hours, the Linkzone dropped to 2G because its service plan ran out of LTE data. When did you notice this issue started to occur? Step 2. no Until and unless you know how the issue has occurred, it can take even hours to try and fix the issue. Optimum Mobiles WiFi hotspots dont cover the entirety of the Optimum Mobile network. New to the AT&T Community? If youre an Optimum Mobile member and youre using a personal hotspot, your coverage is the same as your phones coverage. And, thanks to mobile hotspots, youve probably got one in your pocket right now. Insert your SIM card and update your account settings to start using your Boost Mobile Service. It is also possible that you have subscribed to a plan with insufficient high-speed data for your usage. This corrupted DNS cache prevents you from connecting to the Internet because there is a mismatch in the IP address. Troubleshoot Your Mobile Devices Internet Connection 7. WebAnswer It's possible that the line might need it's network refreshed. Confirm that the WIFI button is enabled and has the blue indicator onIf it is on and your phone does not connect automatically to the LinkZone 2 hotspot: Go to Settings on your phone. Try a Different Router. This newsletter may contain advertising, deals, or affiliate links. ALCATEL The Alcatel Linkzone is small, portable, and affordable. Alcatel The first thing you need to do is turn on the hotspot. You gave rep to aepro | Staff for this post. This will establish a connection between your computer and the Theyre almost always routers, just like the one you have in your home. If your devices are still connected to the mobile hotspot but you're experiencing an issue with your internet speeds, please keep in mind that your monthly plan is set to slow data speeds to a maximum of 128Kbps for the rest of the term once you've used 1GB of mobile data. Quick Guide To Fix Alcatel Wifi Problems Check for intermittent issues? Step 1: Launch Settings and select Network & Internet. Step 2: Select Hotspot & tethering. Step 3: Select Wi-Fi Hotspot. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Ask a question. T-Mobile's only hotspot right now, the Alcatel Linkzone ($92 including a mandatory $20 SIM card), is a perfectly adequate, inexpensive modem for basic use. The softwarewillmatch the PDA code of your Samsung Device Automatically> Then click Download Now to download the firmware (If there is no matching PAD code, you need to put your device into recovery mode and get PDA code). It depends on the color of the SIM you receive: care to share the instructions for others on the forum? PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. 3. Improve Your Mobile Signal Strength 6. The Linkzone's limited feature set is particularly annoying because T-Mobile has the best hotspot plans for heavy data users. All trademarks and service marks are the property of their respective owners. I increased it to no limit but will have to find an outside source as T-Mobile is expensive. It is also possible that the router or modem may be having a problem. If the indicator light is not lit up, then your Wi-Fi may be turned off, in which case you should make sure that the power switch is set to on. Step 5. The Linkzone has a power button on top and a micro USB port on the bottom, which you can use to charge it or connect it to a PC as a USB modem. 1. Tutorials Pricing, terms, and offers subject to change and discontinuance without notice. We will try our best so that you understand this guide. It'll burn your phone's battery, and may not have the range you get from a dedicated hotspot. WebAlcatel's Wi-Fi Hotspots provide a 4G LTE connection between your devices and the internet from any location you choose. Ways to Fix Android Hotspot Keeps This is most likely a network problem, not a phone problem, John Wander We prefer hotspots that also support 5Ghz, like the Jetpack MiFi 6620L on Verizon. Toggle the Wifi Switch On/Off Airplane Mode Reboot the device Forget & Reconnect Check Power Saving Mode Update/Rollback Android OS Update the routers firmware Restart the modem/router Check if any third party app is causing the issue Clear cache storage and (This one doesn't.). After the firmware is downloaded, clickthe Fix Now button to start the fixing process. Hi can any one tell me what problem is or hep so I've brought a alcatel one touch android for a presents it's brand new, but can't download any apps keeps saying no connection I don't want a sim card in there she's 7. I'm that 5G guy. Going to 30 feet through a wall lowered uplink speeds to around 12Mbps. In four indoor tests in weaker-signal areas, the Linkzone averaged only 4Mbps down, while the phone pulled 12Mbpsprobably because of that antenna tuner. Tap the option that says AP Band and change the band to 2.4 GHz Band. thanks again for your support. Like Quote Userlevel 4 tmo_chris Employee 1269 replies 4 years ago Just checking in here to see how things are going. Hotspot Thank you. Ask a question! ipconfig /flushdns WebAlcatel WiFi LINK is an app to manage all ALCATEL LINKHUB devices and Alcatel wireless routers belonging to the LINK family. To fix this, you can change the current band for your hotspot, and the following is how you do that. It is NOT a network problem, because my husband has a Samsung Phone and I can have them side-by-side, and his works great (love their wireless), but my Idol will say "No Internet". Try to restart the device that provides the hotspot and the device that receives the hotspot. I'm that 5G guy. You can manage and monitor the Linkzone using a Web-based interface, as with most hotspots. To do this, turn off the LinkZone, press and hold its power button for 10-15 seconds and then turn it back on. Android. 14 3 comments Best Add a Comment SlimTheShady1975 2 yr. ago Update! First, the good news. There's a single light to show that Wi-Fi is on; three lights showing signal strength; three for battery capacity; and one to show if there are any SMS messages.