The stay were very nice and helpful. Your compliments are appreciated and have been shared with our team. Until then, happy travels! So much for having status as a Hilton Honors member. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Enter Your Trip Dates Select Dates. Thank you again for choosing to stay with us. What room types does Hilton Palacio Del Rio provide? Gorgeous view, excellent service, exceptionally comfortable beds. . Cart. We were able to switch rooms after the 1st day to a Riverwalk view room. Room was very comfortable. Respect the privacy of others. We compile the best rates from several top suppliers to make it easy to book the perfect room. The rooms are beautiful with really modern design plumbing fixtures , wood floors and colors. What food & drink options are available at Hilton Palacio del Rio? The hotel was constructed for the 1968 World's Fair, HemisFair '68, and was designed by Cerna & Garza Architects. Comfortable bed and large balcony. We appreciate you choosing to have a stay-cation with us, and hope to see you soon. The Food & Beverage team is - Hilton Palacio del Rio - Facebook We can not wait to come back and stay. Does Hilton Palacio Del Rio Hotel San Antonio provide bag storage before check-in? Private Bathroom Prime location overall, though the area was too noisy. 1 KING BED JUNIOR SUITE, 1 BEDROOM SUITE WITH SEPERATE PARLOR, WETBAR-FRIDGE-FLATSCREEN TV-MP3 CLOCK. All content should be genuine and unique to the guest. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Until then, we wish you safe travels. The Hilton Palacio del Rio features an ideal location directly across from the Henry B. Gonzalez Convention Center. 200 South Alamo Street, San Antonio, TX 78205, United States of America - Excellent location - show map. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Private Bathroom Service 4.5. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Beverage cooler/fridge in room to keep your drinks cool and refreshing after a long day of sightseeing. This is always our top goal and will be discussed at the next team member meeting. 2 Dbl River View Mobility Accessible Bathtub. We knew of the limited maid service so we requested extra towels, coffee/creamer/cups for the in room coffee maker. They very well know about the problem, but the night manager told me "it is out of our control". 1,458 comentarios. 1 of 2. Loved getting to come here and I would come back! As for lighting breakfast options at The Rivers Edge, we always have a yogurt parfait, fresh fruits, and omeletes on the menu which would definitely fit the bill for a light breakfast. We were able to switch rooms after the 1st day to a Riverwalk view room. In walking distance from restaurants, bars and shops, we're across the street from the Henry B . The valet promptly greeted me and shared helpful information prior to taking my car. As an Hhonor Gold member, we did get free full breakfast, which was very nice. Were checking available properties nearby. Plan your next event or meeting at Hilton Palacio del Rio in San Antonio, TX. First the Hilton property is really no different than other Hilton properties. Zachry Company utilized traditional construction to build the first 4 floors, slip form construction for the services/elevator core of the building and all guest rooms of the hotel were constructed as modular units in a location 7miles from the construction site. Hi 99kelleys,We are so appreciative of your kind words! Hilton Palacio del Rio, San Antonio - Precios actualizados 2023 The valet promptly greeted me and shared helpful information prior to taking my car. We loved staff and location. The lobby is beautiful and the upstairs bar was very nice. Location 4.8. Try again. Definitely was not worth the price. How a 'gamble' turned into an iconic San Antonio hotel - mySA Every staff member was extremely helpful and friendly- especially Phillip and Sheila! Riverwalk, Alamo plaza, Market Square, shopping and great dining were within a comfortable walk. Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. So clean and newly remodeled hotel in Downtown - Riverwalk district. Impressive lobby. Bathrooms include a separate toilet together with comforts such as a hairdryer. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. The location of hotel was great. We are sorry we failed to deliver on your expectations, and will pass along your comments concerning your reservation concern with the Front Office team. It was a scramble just to park your car in line, when there were other card waiting. Room was clean and comfortable. Sign in to get trip updates and message other travelers. The hotel was stunningly beautiful, and I loved supper friendly staff and cozy room. The hotel was nice enough to provide earplugs. Both properties are endorsed by professional reviewers writing for major publications. Also, all of the guest room beds were changed at our property less than six months ago, so we will definitely look into why the bed in your room did not exceed expectations. And it also had calming view. Next Carousel, 2 of 2. Great location on Riverwalk. Rooms available at Hilton Palacio Del Rio Hotel - Agoda.com Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Coffee Cupboard - Coffee, Breakfast on the go, snacks. They made my stay fine. Value 4.0. You can return to this list any time via the navigation menus at the top of the page. It's also great to know that you enjoyed the guest room, private balcony and ideal location on the River Walk. Being diamond was granted a river view upgrade and the full buffet breakfast was up to par of and above avg. Many things to mention - everything was clean, outstanding food, incredibly beautiful views. During times of uncertainty, we recommend booking an option with free cancellation. Until then, we wish you happy travels! Refrigerator If your plans change, you can cancel free of charge until free cancellation expires. Anything you purchase through links on our site may earn us a commission. Hoping we see you again real soon. Other than that, we are proud of our 50 years of being located on the beautiful San Antonio River Walk, and hope you shared your other concerns with our Management Team who would have made it right. Safe travels! language, whether its just a rating or contains comments as well, etc.). We knew of the limited maid service so we requested extra towels, coffee/creamer/cups for the in room coffee maker. Breakfast offered plenty of excellent meals. Any one of them will greet you and ask if you need anything. We agree the parking situation isn't ideal however we lease the top three floors of the nearest available garage which happens to be the one across the street you refer to. Hilton Palacio del Rio (San Antonio, TX): What to Know BEFORE You Bring I was downtown San Antonio for the 2023 Texas Cavaliers River Parade held every year during San Antonio Fiesta week. Pretty hotel. I got free upgrade and loved it. Hilton Palacio del Rio, San Antonio - Updated 2023 Prices - Booking.com Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. The most helpful contributions are detailed and help others make better decisions. The Hilton made it happen. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. We are up in our age and know electronics are difficult at times. Certain units feature attractive interior along with carpeted flooring. In-room wired and wireless Internet access is available for a surcharge. They should purchase the lot across the street and make this a temporary staging area. Ask grandma_bexar about Hilton Palacio del Rio, Ask ConchoTrav about Hilton Palacio del Rio, We compared the lowest prices from 14 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 13 websites, Stay twice and get a $50 gift card when you book direct at ChoiceHotels.com, We compared the lowest prices from 11 websites, Embassy Suites by Hilton San Antonio Riverwalk Downtown, La Quinta Inn & Suites by Wyndham San Antonio Airport, We compared the lowest prices from 12 websites, JW Marriott San Antonio Hill Country Resort & Spa. All staff was especially nice, solved my issues. Air conditioning All employees we met were friendly. Sounds like we missed the mark on providing you what you deserved. Iron, 380 feet Prices are the average nightly price provided by our partners and may not include all taxes and fees. Great employees , must have great management . It'll be a delight to share your sentiments with our entire team at our next all-hands meeting. Should have explored a little more the hotel! The mac & cheese is superb, we definitely recommend it! HemisFair Park can also be found only seconds away along with a number of area golf courses. got our order correct, the food arrived quickly and Pilar provides very friendly service. We appreciate you choosing to stay with us, and hope to see you soon. Dear Rena B, Thank you for choosing to stay with us and share your review. I liked it, recommendable. Enjoy free WiFi, breakfast, and a 24-hour fitness center. Guests are required to show a photo ID and credit card upon check-in. Stunningly beautiful and exceptionally clean hotel, exceptional location on the Riverwalk. 9 of 104 10 of 104. Also, I apologize for the room and extras you requested. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Would definitely return. Check in was a breeze and service was good. Tracie, Tapestry Collection by Hilton Hotels in San Antonio, Hotels with Complimentary Breakfast in San Antonio, Hotels near Operation City Quest Scavenger Hunt of San Antonio, Hotels near San Antonio African American Community Archive and Museum, Hotels near Ghost Hunts Of San Antonio Texas, Hotels near University of Phoenix - San Antonio Campus, Hotels near University of the Incarnate Word, Hotels near South Texas Vocational Technical Institute, Hotels near Southern Careers Institute San Antonio, Hotels near Medical Assistant School San Antonio SWS, Hotels near Southwest School of Business & San Antonio, TX, Hotels near Baptist University of the Americas, Planet Hollywood Las Vegas Resort & Casino, Virgin Hotels Las Vegas, Curio Collection by Hilton. Liked my stay, it was such wonderful, the service was friendly. Hilton Palacio del Rio - UPDATED 2023 Prices, Reviews - Tripadvisor Also, all of the mattresses at our hotel were replaced within the last 6 months, so it is concerning to see that you did not feel this way. Thank you again for choosing Hilton Palacio del Rio. Our team of parents and travel experts chooses each product and service we recommend. We're also home to the River Walk's only wood-fired oven pizzeria, a coffee shop with Starbucks, and Durty Nelly's - our Irish pub with cozy fireplaces, stone walls, and nightly sing-a-longs. Iron, 350 feet Thank you also for being a Hilton Honors Diamond Member. It is disappointing to hear that you felt our team was not welcoming and did not make you feel at home. All was great! 1 King Bed includes a king-size bed 150-183 width. The bed was old and uncomfortable. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Dear Herdfan1 - Thank you for visiting Tex's Riverwalk Sports Bar and taking the time to recognize Sheila for outstanding service! I will share your comments with our Front Desk team to help improve. Chart displays number of guests per room layout. Reserve hotel rooms. As a Hilton Honors member, Im disappointed with the level of service. Hilton Palacio del Rio - Wikipedia If you want to request something specific, you can do that after you select your rate. Your compliments are appreciated and have been shared with our team. Interesting hotel, ideal location, beautiful bathrooms. Hilton Palacio Del Rio Hotel is only 1.3 km of Southern Pacific Passenger train station. Your time with us is most appreciated, and we hope to see you again real soon. Balcony overlooking the river was great. Very efficient service, beautifully designed room, comfortable bed. Your comments are appreciated and will be shared with our Team Members for continued training. Business travellers will have access to meeting rooms and a conference space provided on site. The a la carte Coffee Cupboard restaurant is a great feature of the accommodation. Is Hilton Palacio del Rio located near the city centre? 15 mins walk to the center. Happiness is enjoying a day of signature amenities at Hilton Palacio del Rio like free WiFi, on-site dining and drinks, room service, and flexible event space. more. It's true that we are not in control of these variables, but do try our best to make our guests feel at home if not venturing out for a lively evening. Children 18 and above are considered adults at this property. They also had Wall Street Journal and USA Today Newspaper. Hilton Palacio del Rio vs Omni La Mansion del Rio | Tripexpert Our room was right outside the auditorium and you couldnt really see due to trees but you could hear and feel the festivities and the culture of the riverwalk, which was absolutely what we wanted. The bed was comfortable, after a long drive. These opinions do not necessarily represent the views of Booking.com. Until then, we wish you happy travels! Dining and drinks. Find out what food and drink options you could be enjoying at this property. Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. You could also order 1 item from the menu (e.g. The room was spacious and I enjoyed sitting on the balcony especially in the evenings. It is in exceptional location to king william historic district, set really close to the hotel. Given that we are located in one of the most ideal sections of the River Walk with entertainment and dining venues just steps away from the property, our guests have easy access to the best that our city has to offer, including live music. Variety of food for breakfast, which was outstanding to satisfy everyone. We hope to have the pleasure of welcoming you back soon. Hilton Palacio Del Rio. Price was good too. Your comments are appreciated and will be shared with our team members. 1 King Bed Junior Suite includes a king-size bed 150-183 width plus balcony, desk, and safe. Located in the centre of San Antonio, the smoke free property is only metres from the delightful Hemisfair Park. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. I am sorry your experience was not as smooth as it could have been, especially with our valet/front drive. Tracie, Okay, here is a frequent travelers opinion of the Hotel Palacio in San Antonio. Hilton Palacio del Rio and Omni La Mansion del Rio are both rated highly by professional reviewers writing for major publications. Spotlessly clean rooms with comfortable triple sheeted beds. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Price not available for the given date range. Conveniently located restaurants include Domingo Restaurant, Biga on the Banks, and Boudro's Texas Bistro. Claim your listing for free to respond to reviews, update your profile and much more. Amazing location brings you close to the Alamo and the Riverwalk! Check out River's Edge Cafe + Patio Bar, Tex's Sports Bar (the only sports bar on the River Walk) and the famous Durty Nelly's Irish Pub. Private Bathroom Please accept our apologies and we will certainly continue to improve. I don't know how often this happens but I would worry this would be a problem if we stayed here again. There is 24hrs fast food restaurant around. Service was good, staff was courteous, hotel was clean, but it did not help. The first problem witnessed was the valet parking. Hi Aemdad,Firstly, thank you for your years of loyalty to our property. It has beautiful location a short walk to a modern museum. Fee If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Guest ReservationsTM is an independent There just seems to be too many "chiefs" and not enough "indians". Join our community to receive the latest deals, exclusive discounts & travel inspiration! Very Good. The front desk and concierge staff were friendly. The cheapest price a room at Hilton Palacio Del Rio was booked for on KAYAK in the last 2 weeks was $194, while the most expensive was $389. Are any cleaning services offered at Hilton Palacio del Rio? Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. You are the best!They tuned in to our football team's game and Sheila took care of us "par excellence". Copyright 19962023 Booking.com. Juan from Hilton Vacations was especially helpful and knowledgeable. We ate in the great restaurant which was reasonably priced. More. 200 South Alamo Street, San Antonio , TX, 78205, US, JW Marriott San Antonio Hill Country Resort & Spa, We are an independent travel network The staff were supremely helpful. Until then, happy travels! Location and staff were terrific, exactly what we needed. Room was clean and comfortable. Language links are at the top of the page across from the title. The location was close to the conference center and on the river walk. It's committed to giving guests positive experiences with its excellent service and great value. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. We stayed on the 18th floor and I had a breathtaking view of the. we enjoyed staying at hilton palacio del rio. Juan from Hilton Vacations was especially helpful and knowledgeable. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Robin S. (Individual traveler, booked 1 room), from . A continental breakfast was satisfactory, included great dishes. I had a very pleasant stay. I felt back then that it was getting old and not as pretty a property as some of the other river walk hotels. The room prices were a good value compared to the other hotels and the location is the best on the river walk.
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