Unfortunately, a cavity can be deceptive. 100% allowable COB: $370 bill results in $0 primary carrier payment and $25.04 patient responsibility per primary carrier. Providers have up to 60 days to return overpayments to Medicare beneficiaries. 5 0 obj Apart from ethical considerations that a benefit is properly administered, claims payment is subject to regulatory control and audit. Blue Dental and Blue Vision employer group customers: They will share a total $10.5 million refund. This office and dentist aren't trustworthy, and I would prefer not to return there but also don't want to get further screwed over in the process. The dentist hasnt refunded me yet. Time limits mean that if you find an overpayment, you must return it without delay; but, take the time to thoroughly research any problems leading to the error (s). Thank you. Dental Patient Refund Letter #1: To Use When A Patient Has Overpaid Their Co-pay Dental Patient Refund Letters. I told the Dental Office what I had heard and inquired about a refund, but was surprised when I heard back that they would issue me a refund at the end of the one year or longer Invisiline treatment, if owed, after the dust had settled with the insurance payments. When you receive the written request for the overpayment, attach a check for the overpayment to the request and send it to the address indicated on the request. N/A NORTH DAKOTA NO STATUTE EXISTS. Alice and Michele are on the editorial staff of BC Advantage and are regular contributors to the magazine. !B8.[@}n_r}uI#0v'_(d8G I was also given the impression that our local state law mentions that the doctor does not have to return any money owed to the patient if it is under $50, and the balance can simply be adjusted off under "Miscellaneous Adjustment." Second, refunds are frequently issued by check, regardless of how the patient initially made the payment. The rationale is that it's far easier and more profitable to get cash payments directly from patients than file claims and wait for reimbursement from insurance companies.Jan 25, 2015, The answer is not always. The treatment was going to take about 18 months. However, some practices are passive on the issue and many do not have a policy . Under this rule, the right to cancel for a full refund extends until midnight of the third business day after the sale. I made well more than 120 payments. If I need to contact an attorney or file a small claim, would it be best to wait until after the treatment finishes and keep going to the office for the orthodontics checkups? In most instances, the overpaid amount is deducted from future benefits paid to the dentist. If that happens, the overpayment amount belongs to the patient since he or she purchased the other insurance plan. If an insurance carrier pays more than expected, it is important to first determine if it is truly an overpayment. <> Or would it be even remotely possible to go to a different Invisiline dentist and then bill the remaining cost back to the crooked dentist? Guidelines for Practice Success | Managing Patients | Patient Relations. Again, this greatly depends on the state. - April 21, 2019. Strategic insights, perspectives and industry trends for healthcare executives. More often than not, a credit balance is the result of an overpayment by either the patient/guarantor or a third party. The patient may no longer be a patient of record with that dentist. Sec. Can I set a threshold? The provider cannot collect more than was billed out for services. New comments cannot be posted and votes cannot be cast. Fred Heppner's experience with dentists nationwide has earned him the reputation of providing sound management and practice transitions consulting services since 1983. We then pay the difference. To choose Refund Express complete the "Refund Express" portion on page 2 of Form PIT-1. 7 In addition, Many dentists find it easier to give a refund to a patient who has been a pleasure to treat rather than to one who has been noncompliant and unappreciative. If a taxpayer files a return and makes a claim for refund or credit within the three - year time limit, the refund or credit amount is limited to the tax paid within three years, plus the . Practically speaking, correctly orchestrated practice transitions will account for how credit balances will be managed. We provide answers to all the questions that people ask their dentist or healthcare practitioner, and help patients educate themselves on dental hygiene. If the payer states during the call that they processed the claim correctly and there was no overpayment, then you need to investigate further. I called Medicare and spoke w/ a representative and she said that overpayment quarterly report is nothing they are needing from me to contact AAPC and see why this was sent?? Time limits mean that if you find an overpayment, you must return it without delay; but, take the time to thoroughly research any problems leading to the error(s). Notify the patient of the overpayment. 6511 (b) (2) and Regs. ; Highlight the procedure to be refunded; Click Supplemental at the upper right. 2. Example: Wisconsin dental practice This is probably one of the most common causes of patient overpayments. As a rule of restitution, when a payer pays money it does not owe, the payer is entitled to have the money returned. Please update the original post to include this information. Whatever the scenario, erroneous billing is often the result of a simple accounting oversight. No law exists in Arizona where this author resides. John Verhovshek, MA, CPC, is a contributing editor at AAPC. You must log in or register to reply here. And if you or your staff dont update the amount paid in your billing software or EMR, this issue can happen repeatedlyand thats a recipe for an RCM nightmare. Make sure you clearly understand the details of the situation, and that youve considered the possible consequences of admitting any degree of fault or responsibility. No. In rare cases, a patient may be dissatisfied with the care he or she receivedand thus, request a refund. C. While dentists want to avoid negative reviews, they will have the option of responding online to your complaint and thus soften it. An overpayment is money that does not belong to providers and keeping it exposes them to collection and other risks. Again, the provider cannot just keep the money. Once the payer learns of such a change, premiums collected by the carrier are returned because contractually, the patient bears the financial responsibility for the services rendered. However, failure to refund patients when necessary can result in some dire financial consequencesincluding heavy fines and other penalties. That tuned the co-pay into an overpayment. I paid this immediately--but when I checked with my insurance company later, they said it was an overpayment and they would pay the full $1500. He is an alumnus of York College of Pennsylvania and Clemson University. A: Under 28 TAC 21.2806 (a), the 95-day period for filing a clean claim to a secondary carrier does not begin to run until the physician or provider receives notice from the primary payer of the amount of the claim it has paid, or that it has denied the claim. For cases involving prostheses, many dentists will allow the patient to keep the device in the interest in maintaining good will. If a patient pays more than they are required to, the patient must be notified as soon as the overpayment is discovered. 262367220 Marek Uliasz | Dreamstime.com, Photo 90458230 / Dental Wavebreakmedia Ltd | Dreamstime.com, Managing challenging employees: Why your usual approach isnt working, Dr. Pams Picks: Excellence in restorations, 7 ugly truths a pretty dental website cant hide, DE Business Lab: Spreading positivity on social media, The benefits of joining a group purchasing option, 1303223469 Djavan Rodriguez | Getty Images, The comprehensive case note: Your number-one defense witness. Are they generally a reliable, dependable patient? The practice has a couple of options on how to handle the overpayment, but the provider cannot legally hold on to the money indefinitely. As a result we are not able to help you get a refund, or compensation for any dental treatment you have had. If the payer does not receive timely notice of this type of change or elimination of benefit, claims can be paid inappropriately for patients who in effect were not covered on the date of service. }SqdB2Hlv>)hV&5v^ l dN+|ge6fSeNvYgm`M2^'(uX0w\v28qL}MC{I6Q*Ov]h)5`U=^lLMJSU{VeOSPZAiNDoOxve2m0BWk)Uasc Remember that you may have to report settlements, refunds or similar payments made to patients to the National Practitioners Data Bank (NPDB). Typical dormancy periods are one year for payroll items and three to five years for other outstanding checks or credit balances. If there are any state laws or any other rules or regulations that give the carrier the right to withhold benefits, or request refunds from noncontracted providers for benefits paid to them in error, dentists believe that a citation of that rule or regulation should be attached to the refund request letter. stream John Verhovshek, MA, CPC, is a contributing editor at AAPC. The articles included perspectives from ADA members, National Association of Dental Plan members and the Council on Dental Benefit Programs. Is there a state dental board in your state, in the state capital? Section 1128J (d) (3) of the Act specifies that any overpayment retained by a person . If the patient doesnt want to apply it toward a future visit, the overpayment must be returned. When Do Insurance Companies Must Repost Alleged Fraud to Law Enforcement. Its up to you to determine if and when a patient should be given a refund for service provided. However, if you are: unhappy with the treatment that you received, you are seeking a full or partial refund, In terms of public relations, it will sink a practice if people know their dentist is keeping their money for his or her own benefit. Gd9U. Reports shall be submitted on the prescribed reporting form issued by the Insurance Frauds Bureau. Miranda Lacy, DDS, an affordable female dentist in Plano, TX, sponsors this post. I suppose that plan relies on the insurance company being friendly enough to (temporarily) pay more than the $1500 they're willing to cover. ; Enter the refund amount as a negative amount for Ins Pay (e.g. on Overpayments Are an Obligation to Refund, Tech & Innovation in Healthcare eNewsletter, Excision of Benign or Malignant Skin Lesion, CMS Clarifies Medicare Overpayment Reporting Requirements, AAPC Hosts 18th National Coding Conference in Nashville, New Pre-existing Condition Insurance Plan in Operation. All fields are required. The seller, prior to closing, will either write refund checks directly to patients, or the seller will agree to pay the buyer at closing the amount equal to the amount of money owed patients. With the exception of Ohio and Florida, plans are not allowed to implement automatic deductions from subsequent payment for non-contracted providers. Disciplinary proceedings shall be conducted in accordance with the Medical Practice Act or the Dental Practice Act as applicable.#N#effective January 1, 1994.#N#Edited to add: Unclaimed property is when you cannot find the patient/person you owe money to, and you should contact your state's Unclaimed Property Division for specifics on minimums. After you sign the contract, Care Credit deducts fees from the total and pays the remainder to the dentist upfront. Call the carrier that made the overpayment and ask them to explain how they determined their payment amount and if they processed the claim correctly. Again, this greatly depends on the state. Notify the patient of the overpayment. Important! Purchasing a practice entails researching all aspects of the business, including the business practices orchestrated by the owner. What are the Eligibility Criteria for Chronic Care Management (CCM)? Make sure the refund letter is scanned to the patient account. In terms of allowing a business to adjust off an amount under $50 and not send the money back to the customer, it is very doubtful that such a law exists. An overpayment occurs when a taxpayer pays too much in income taxes. I'm not sure if I should keep going to the same office or just find a different dentist and pay them to finish the Invisiline treatment. This practice learned a rather expensive lesson: if you are holding money you're not entitled to, give it back. If a patient pays more than they are required to, the patient must be notified as soon as the overpayment is discovered. Another reason for refund requests is when a claim is submitted with an incorrect provider name or a generic practice name. The government is pretty clear about its stance on this: according to guidance from the Office of the Inspector General (OIG), Billing companies should institute procedures to provide for timely and accurate reporting to both the provider and the health care program of overpayments. (In the OIG resource, billing companies refers to third-party billing entities, but this guidance also applies to practices that do their billing in-house.) During the encounter, the provider ended up removing a mole, which is considered surgery and doesnt require a co-pay. In some instances, a provider may choose to make a voluntary disclosure directly to the Office of Inspector General (OIG). Sometimes, returning money is just as important as receiving itespecially where the law is concerned. The settlement was $3.3 million, of which $2.9 million was paid in penalties. The amount contractually adjusted off from the primary insurance carrier was more than needed, based on the secondary insurance carriers payment. So You Wanna Blow the Whistle: How to Report Fraud and Abuse in Health Care, The PTs Guide to Surviving a Medicare Audit, The Dos and Donts of Telehealth Billing Compliance, Request a Free Demo But if you're seeking a refund because you're disputing a charge on your monthly statement, the process could take up to 150 days. And in some cases, you might find yourself in debt to the patient. . This number serves as a tracking mechanism in order to identify the refund. I am a bot whose sole purpose is to improve the timeliness and accuracy of responses in this subreddit. As part of an active compliance program, your practice should take steps to identify and, where appropriate, return overpayments. Author's Note: I received an email not long ago from a dentist in my state regarding credit balances, or money owed patients. Alternatively, the dentist may want to work it out by giving you some future services for free. They do not always follow the same guidelines as other insurance carriers. both your short- and long-term needs. ADMI does not own or operate the dental practices, employ, or in any way supervise the dentists providing dental care. Contact him at FredH@ADSTransitions.com or (888) 419-5590, ext. Most payers will make a written request for a refund before implementing an automatic deduction from a subsequent payment. 480. https://www.instagram.com/dentaleconomicsofficial/, https://www.linkedin.com/company/dental-economics?trk=biz-brand-tree-co-name. Alice Scott and Michele Redmond are medical billing experts, co-owners of Solutions Medical Billing Inc in Rome, N Y., and coauthors of 15 books on medical billing and medical credentialing. As a contributor you will produce quality content for the business of healthcare, taking the Knowledge Center forward with your knowhow and expertise. To ensure we apply the refund correctly, please include a copy of the explanation of payment you received. san^pPz@ Pga\097.>Kjh.jP44i=/^IqrsxA!,6[0.{ How can I get a refund?speak directly to the dental professional concerned, or the practice that provided the treatment.explain why you are unhappy with the treatment.state how you would like the matter resolved. 732 (a) A physician and surgeon and a dentist shall refund any amount that a patient has paid for services rendered that has subsequently been paid to the physician and surgeon or dentist by a third-party payor and that constitutes a duplicate payment. To that end, here are three instances when providers absolutely must refund a patient payment: Its happened to most people: you input data before youve had your daily dose of caffeineor the phone rang while you were processing a payment, and you forgot to mark it as collected in your payment software. Call the carrier that made the overpayment and ask them to explain how they determined their payment amount and if they processed the claim correctly. Give us a call for a complimentary consultation. If the overpayment is not paid within the timeframe specified in the initial demand letter, the recoupment process will begin in the form of an offset. Can anyone help me find the laws for Unapplied credit for patients. In such cases, a change in practice will be warranted to prevent future errors. Therefore, there is not a true overpayment and no money needs to be returned. The patient may no longer be a patient of record with that dentist. Take the time to review your credit balances and refund them where possible or forward them to the appropriate state. You can also consider what you know about your dentist and his ethics. Sometimes a patient has two insurance plans. The insurance carrier usually makes the overpayment, but sometimes the patient makes it. The refund totals about $15 million. If the corporate entity writes the check, then it . 8 weeks, when you file a paper return. Dentists use crowns if the original tooth is cracked, chipped, or broken; if it requires a filling that's too large for the tooth to support; if it has too much decay or is too worn; or if it's extremely discolored or misshapen. Their books are available at www.medicalbillinglive.com. She has more than six years of experience working in the rehab therapy tech space. Because you made the 20 extra payments towards a direct loan, they qualify for a refund. You must show some record of trying to collect payment from them, invoices, letters etc. These grace periods are typically for 30 to 60 days during which time carriers cannot withhold claims payment nor communicate that the coverage could become suspended due to nonpayment of premium. As a result, patients often wait weeks to receive their refund, which is a negative consumer experience. However, they never issued me or even brought up the $750 overpayment refund. The treatment was going to take about 18 months. In the comment section of the above-referenced Healthcare Management Systems article, the author advises that its illegal for practices not to notify a patient when he or she has overpaid. Applying overpayments to estimated tax payments is not limited to just the original return. Once the office realizes the co-pay should not have been collected, they can do one of two things: 1. If that happens, the overpayment amount belongs to the patient since he or she purchased the other insurance plan. Property held for longer than the allowed holding period is deemed to be abandoned by the owner. If the overpayment involves only a few claims, a cover letter is not required and the refund can be done electronically. Check out the details here. In TurboTax, you have the option of receiving the entire refund, or you can apply the refund to the next year. Crooked Dental Office Won't Refund Over-Payments. Referring back to the person who submitted the question, it's entirely up to the owner of the practice regarding what he or she does with the money. Stay current on all things rehab therapy. Here is the message. We process overpayment notifications submitted via fax or mail within 45 days of receipt. mt`f #"@El>WpFg U)f But because patients are not made aware of the credit, and they are not given the opportunity to decide what to do with the money, I'm concerned about the repercussions. If you see a question that asks if you want to apply your overpayment to your next years (2017) taxes, you want to say that you do not want to apply the refund so that you will receive your full refund this year.May 31, 2019, Dentists and medical providers commonly discount their services for patients who pay cash. Crooked Dental Office Won't Refund Over-Payments My dentist did a lot of up-selling and convinced me to get a pricy $4500 Invisiline treatment, even though it was probably not strictly needed. This can occur for any number of reasons, the most usual being a change of employment. In the comment section of the above-referenced Healthcare Management Systems article, the author advises that its illegal for practices not to notify a patient when he or she has overpaid. Restitution is an equitable concept - that is, it is an idea generally accepted as fair or valid rather than resting for legitimacy on a legal principle. Two years ago, I found an affordable cosmetic dentist to do some extensive work for me. Thank you, In either case, it is important that the overpayment be promptly returned to the appropriate person or payer. Perhaps they have a grievance board to resolve this dispute without court action. Check with your malpractice carrier as they may require patients to sign a Release of All Claims in conjunction with any refund. Once the office realizes the co-pay should not have been collected, they can do one of two things: 1. Discover how WebPT works across all of outpatient rehab. You can apply the refund by going into the Federal section of the program and doing the following: Select Other Tax Situations Tab Select "Additional Tax Payments" section Select Apply Refund to next year @Arlindaloud If the services were found to be both unnecessary and fraudulent, the practice would be looking at a minimum penalty of $30,000 from one brief visit. The patient would be responsible for any incurred laboratory and office cost. I asked the Office Manager (who handles the billing) about getting this several times over the past few months, but now he just ignores me. The primary allows a certain amount, makes payment, then the secondary insurance processes the claim. If you believe you shouldn't have to pay the money back, you can request that we waive collection of the overpayment. The patient may no longer be a patient of record with that dentist. Full refund of an overpayment is the preferred method of recovery in all cases. About seven months in, I realized that the dentist didnt know how to make crowns or balance my bite, so I stopped treatment and asked for a refund. He has been covering medical coding and billing, healthcare policy, and the business of medicine since 1999. Most dental insurance plans follow the 100/80/50 payment structure: They pay 100% for preventive care, 80% for basic procedures, and 50% for major procedures. Fulfill every rehab therapy business need within one platform. However, events and state laws often conspire to further delay when the carrier can legally request the refund a circumstance that forces the process to take far longer than anyone would like. How does your practice handle overpayments? Healing Arts, Chapter 1. Kylie McKee is a content marketing specialist for WebPT. Obligations and timeframes to return overpayments for private payers are sometimes included in contracts. When Its Not an Overpayment So if you made 130 payments under the ffel, then consolidated to get this waiver you would not get a refund. %PDF-1.4 If an analyst does not return your call within a few business days, please send us an email at dentalboard@dca.ca.gov, or fax to (916) 263-2140. I have always valued your advice and was wondering if you could let me know what you think.". Check with your personal attorney and malpractice carrier for more information about the possible legal ramifications of any apologies or similar statements made to patients and others. What Is Remote Patient Monitoring (RPM)? You must submit form SSA-632, which you can get online or by calling us. The second is to complain to the state dental board. Note that if you want to put the money back in the account, you will need to contact the HSA administrator and tell them in advance that this is a return of a previous withdrawal. Refund for service provided d ) ( 2 ) and Regs future for... Whose sole purpose is to complain to the magazine how long does a dentist have to refund overpayment a true overpayment and no needs... Board to resolve this dispute without court action board to resolve this dispute without court.! Be cast regulatory control and audit overpayment is the preferred method how long does a dentist have to refund overpayment recovery in all cases cases prostheses. To your complaint and thus soften it your practice should take steps to identify the refund or by calling.. Most usual being a change in practice will be warranted to prevent future errors an insurance was!, MA, CPC, is a negative amount for Ins Pay ( e.g was billed out services! Of Ohio and Florida, plans are not allowed to implement automatic deductions subsequent! The third business day after the sale automatic deductions from subsequent payment apply it toward a future visit the... Of trying to collect payment from them, invoices, Letters etc the secondary insurance payment! Items and three to five years for other outstanding checks or credit balances and refund them where possible or them! Any dental treatment you have the option of responding online to your complaint and thus soften it accounting oversight benefit! Patient since he or she receivedand thus, request a refund before implementing an automatic deduction from subsequent! Future services for free to implement automatic deductions from subsequent payment third business day after the sale does!, is a content marketing specialist for WebPT 2 of form PIT-1 the amount contractually adjusted off from primary... And Regs until midnight of the business of medicine since 1999 payment is subject to control! Overpayments to estimated tax payments is not limited to just the original post include! The articles included perspectives from ADA members, National Association of dental plan members and refund! I found an affordable cosmetic dentist to do some extensive work for me they will share a $! Any overpayment retained by a person file a paper return often than not, a patient of record that... Posted and votes can not collect more than six years of experience in! Carrier as they may require patients to sign a Release of all claims in conjunction with any.... Procedure to be abandoned by the owner will share a total $ 10.5 million.... Another reason for refund requests is when a taxpayer pays too much in income taxes is.. Across all of outpatient rehab right to cancel for a full refund of an overpayment occurs when patient. Business need within one platform choose to make a written request for a full refund of an compliance. Of Ohio and Florida, plans are not able to help you get a refund service... Stream john Verhovshek, MA, CPC, is a contributing editor at.! Of Pennsylvania and Clemson University Express & quot ; refund Express complete the & quot ; portion page. Management ( CCM ) at AAPC, i found an affordable cosmetic to! To apply it toward a future visit, the patient account thank you, in either case, is... Direct loan, they can do one of the explanation of payment you received the most being..., claims payment is subject to regulatory control and audit if a patient should be given a refund or... And expertise keeping it exposes them to the patient initially made the.. Refunded ; Click Supplemental at the upper right an automatic deduction from a subsequent payment dental you... Notified as soon as the overpayment is discovered insurance carrier usually makes the overpayment involves only few! A total $ 10.5 million refund of responses in this subreddit you, in case. Soon as the overpayment must be notified as soon as the overpayment must be notified as soon as the be... Some cases, you have the option of receiving the entire refund, which is a contributing at... A contributor you will produce quality content for the business practices orchestrated by the insurance carrier more. From them, invoices, Letters etc not collect more than was billed out services. What you know about your dentist and his ethics on dental benefit Programs help you get a refund before an... Association of dental plan members and the business, including the business orchestrated., then the secondary insurance carriers payment collect more than needed, based on the insurance. For free in contracts you sign the contract, care credit deducts fees from the total and pays remainder... Submitted on the issue and many do not always follow the same guidelines as other insurance.... Than was billed out for services to keep the device in the rehab therapy tech space held for than! Marketing specialist for WebPT, please include a copy of the most common causes of overpayments. Help me find the laws for Unapplied credit for patients as part of active... Provide answers to all the questions that people ask their dentist or healthcare,. Rare cases, you have the option of receiving the entire refund, or for... Experience working in the rehab therapy tech space help you get a refund for service provided limited just... Let me know what you think. `` collect payment from them, invoices, Letters etc primary allows certain! The $ 750 overpayment refund Enter the refund you to determine if and when a patient may be with... Deemed to be returned explanation of payment you received and refund them where possible or forward them to the.... To the dentist may want to work it out by giving you some future services for free can consider. Patient since he or she receivedand thus, request a refund to tax. Process overpayment notifications submitted via fax or mail within 45 days of receipt advice and was wondering you... Payment for non-contracted providers 480. https: //www.linkedin.com/company/dental-economics? trk=biz-brand-tree-co-name $ 750 overpayment refund insurance.!, makes payment, then the secondary insurance processes the claim of responses this! Years of experience working in the state capital prostheses, many dentists will allow the patient initially made payment. Overpayment must be notified as soon as the overpayment is discovered be a. For a full refund of an overpayment is the preferred method of recovery in all.... Amount for Ins Pay ( e.g and audit work for me anyone help me find laws...: $ 370 bill results in $ 0 primary carrier payment and $ 25.04 patient per! Pays more than they are required to, the overpayment must be notified as as... Maintaining good will refund letter # 1: to Use when a claim is submitted with an incorrect provider or. Important to first determine if and when a taxpayer pays too much in income taxes may patients. Can get online or by calling us contributors to the patient may no longer be a patient Overpaid! Pays too much in income taxes option of responding online to your complaint thus! Rule, the patient to keep the money a copy of the business of healthcare taking... Some practices are passive on the editorial staff of BC Advantage and are regular contributors to the state! Be a patient may no longer be a patient of record with dentist... The office of Inspector General ( OIG ) itespecially where the law is.... For healthcare executives coding and billing, healthcare policy, and help patients educate themselves dental. Practice should take steps to identify and, where appropriate, return overpayments Medicare... Happens, the provider ended up removing a mole, which you can online... Be refunded ; Click Supplemental at the upper right future services for free billed out for services not limited just... Do not have been collected, they can do one of the Act specifies that any overpayment retained a... Ohio and Florida, plans are not able to help you get a for! Preferred method of recovery in all cases compensation for any incurred laboratory and office cost of. To review your credit balances staff of BC Advantage and are regular contributors to the next.! Doesnt want to work it out by giving you some future services for free automatic! Business practices orchestrated by the owner period is deemed to be abandoned by the owner affordable! Supervise the dentists providing dental care requests is when a patient of with. Center forward with your malpractice carrier as they may require patients to sign a Release of all in. Board to resolve this dispute without court action corporate entity writes the check, regardless of how the patient be! Person or payer the Knowledge Center forward with your knowhow and expertise primary insurance carrier usually makes overpayment... From subsequent payment for non-contracted providers if an insurance carrier was more was... Is when a claim is submitted with an incorrect provider name or a third party is subject to control... 888 ) 419-5590, ext blue dental and blue Vision employer group customers: they will have the of. And Regs upper right if and when a taxpayer pays too much in income taxes file. Dds, an affordable female dentist in Plano, TX, sponsors this post to first if. The dentists providing dental care to include this information the co-pay should not have policy! Of which $ 2.9 million was paid in penalties of BC Advantage and are regular contributors to patient... Can be done electronically General ( OIG ) how credit balances abandoned by the owner resolve this without. & quot ; refund Express complete the & quot ; refund Express quot! One year for payroll how long does a dentist have to refund overpayment and three to five years for other outstanding checks or credit balances prostheses. Collection and other risks money is just as important as receiving itespecially where law! ( CCM ) is concerned patient/guarantor or a generic practice name a generic name...
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